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If you need contact, support or cancellation information for your current Internet service provider, choose your provider from the ISP table below. If your Internet provider isn't in the list, please contact their customer service department or try a Google search for the ISP's name. Make sure your new Internet service is working properly and you have downloaded all of your email and sent everyone you correspond with notice of your new email address before canceling an existing ISP account. If you are searching for a new ISP, We recommend that you try one of the low cost Internet access providers from our Dial-Up or High-Speed ISP comparison lists. ISP Contact Information
If your Internet service provider isn't listed, please contact its' customer service department or try a Google search for the ISP's name. « Return to top of page »At&t Worldnet Internet accessAt&t Worldnet Mailing Address: Technical Support Questions? Cancel Account: Call 1-800-400-1447 to cancel your membership by phone. Fax the completed fax cancellation form to 1-800-310-8129. Mail the completed mail-in cancellation form to this address: AT&T Worldnet Services « Return to top of page »America Online Internet AccessAmerica Online Mailing Address: Phone: 1-888-265-8008 Technical Support Questions? Cancel Account: Call 1-888-265-8008 to cancel your membership by phone. Fax the completed fax cancellation form to 1-801-622-7969. Mail the completed mail-in cancellation form to this address: America Online « Return to top of page »Basic Internet AccessBasic Internet Mailing Address: Phone: (800) 456-3118 Technical Support Questions? Cancel Account: BasicISP.net offers a risk free 30-day money back guarantee. If BasicISP.net doesn't work out for you we want you to go away saying nice things about us, so we just give you a refund. If for any reason, you need to cancel, at any time, just call us at 800-456-3118 and let us know why you are canceling. « Return to top of page »BlueLight Internet AccessBlueLight Internet Toreport spam, harassing, or otherwise offensive e-mail from a BlueLight Internet member, forward the message(s), including full headers, to spamdesk@support.mybluelight.com Mailing Address: Billing and Account Questions: * This phone line is for billing-related calls only; billing agents are unable to answer other types of inquiries. Technical Support Questions? * A charge of US $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old or have a parent or guardian's permission to call. Cancel Account: Call toll-free at 1-800-431-5866 « Return to top of page »Compuserve Internet AccessCompuserve Internet Mailing Address: Customer Service: 1-800-848-8990 Customer Service Direct: 1-614-457-8600 (PAY) Tech Support: 1-800-944-9871 Cancel Account: Call 1-800-848-8990 to cancel your membership by phone. Fax the completed fax cancellation form to 1-904-357-7198. Mail the completed mail-in cancellation form to this address: CompuServe « Return to top of page »Copper.net Internet AccessCopper.net Copper Special Deal Mailing Address: Phone: 1-888-336-3318 Technical Support Questions? Cancel Account: Copper.net offers a risk free 30-day money back guarantee. If Copper.net doesn't work out for you we want you to go away saying nice things about us, so we just give you a refund. If for any reason, you need to cancel, at any time, just call us at 888-336-3318 and let us know why you are canceling. « Return to top of page »Earthlink Internet AccessEarthlink Mailing Address: Technical Support Questions? Billing and Account Changes: Privacy Questions? Cancel Account: Call 1-800-719-4660 to cancel your membership by phone. Mail the completed mail-in cancellation form to this address: Send certified letter to: « Return to top of page »GTC Internet AccessGTC Internet Mailing Address: Phone: 1-888-935-5959 Technical Support Questions? Billing and Account Changes? Cancel Account: If you would like to cancel your account, please call our toll-free billing support number at 1-800-486-4030. « Return to top of page »Juno Internet AccessJuno Online Mailing Address: Technical Support Questions? Cancel Account: If you would like to cancel your account, please call our toll-free billing support number at 1-888-811-5866. When you call, be prepared to provide your Juno Member ID and last 4 digits of your credit card or Platinum account number for verification purposes. « Return to top of page »MSN Internet AccessMailing Address: Technical Support Questions? Cancel Account: Phone: 1-800-386-5550 Call the number and follow the instructions to cancel your membership. Ask for a ticket number for confirmation of account cancellation. « Return to top of page »Netscape Internet AccessNetscape Online Mailing Address: Contact: info@getnetscape.com Technical Support Questions? Cancel Account: Call 1-866-541-8233 to cancel your membership by phone. Fax the Netscape fax cancellation form form to 1-904-232-4900. Print & complete the Netscape mail-in cancellation form, and mail to this address. Netscape « Return to top of page »NetZero Internet AccessNetZero Mailing Address: Tel: 805-418-2020 Technical Support Questions? Cancel Account: Call toll-free at 1-800-851-7908 « Return to top of page »PeoplePC Internet AccessPeoplePC Mailing Address: Phone: 1-888-587-9669 Technical Support Questions? For billing related questions: Technical Support for PeoplePC Online Ultimate members: Technical Support for PeoplePC Online members: Cancel Account: Call 1-888-587-9669 to cancel your membership. « Return to top of page »Phreego Internet AccessPhreego Mailing Address: Technical Support Questions? Cancel Account: Call 1-866-771-7349 to cancel your membership by phone. Phreego has the no-questions-asked, 30-day, money back guarantee for first-time members. If you are not completely satisfied with our service within 30 days of signing up, just let us know. There's a handy cancel form right online through the " Member Services " link. Fill that in, and we'llrefund your first month of service with no questions asked. « Return to top of page »Prodigy Internet AccessProdigy Mailing Address: SBC Internet Services Customer Relations For SBC Dial Support please contact the SBC Dial Support Center at: For SBC DSL Support please contact the SBC DSL Support Center at: Cancel Account: Call 1-800-213-0992 to cancel your membership by phone. Print & complete the Prodigy mail-in cancellation form, and mail to this address. Prodigy Communication « Return to top of page »Toast Internet AccessToast Mailing Address: Local Toledo: 419-292-2200 Technical Support Questions? Cancel Account: Call 1-888-862-7863 to cancel your membership by phone. Cancel online in My Account. « Return to top of page »
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